American Museum Hub
CONTACT · CONNECT · CORRESPOND
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Contact American Museum Hub

Tell us what needs fixing, adding, or clarifying.

Whether you represent a museum seeking to update your listing or you are a visitor with a question about our guides, we welcome your input. Feedback from our community helps us maintain the accuracy and relevance of our cultural directory.

Choose the right channel

Three ways to reach our editorial team.

Use the appropriate channel below to reach the right member of our editorial team. Directing your message to the correct desk helps us respond faster and more accurately.

01

For Museum Curators

If you are a curator or communications officer for a US-based museum, we want to ensure your institution is accurately represented. Contact us to suggest updates to your collection descriptions, provide new high-resolution images, or alert us to upcoming major exhibitions.

Send an Email

02

For General Visitors

We appreciate hearing from travelers who have used our guides to plan their visits. If you have noticed a change in a museum's operating status or have suggestions for new categories we should cover, please let us know. Your real-world experiences help us refine our advice on ticketing, etiquette, and regional travel.

Share Your Feedback

03

For Partnerships & Media

For media inquiries, interview requests, or potential partnerships regarding cultural education, reach out to our communications lead. We are open to collaborating with educational platforms and travel organizations that share our commitment to promoting American heritage. Please provide a brief overview of your proposal and your timeline.

Request Details
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Send us a message

Open a conversation.

Fill out the fields below and select the topic that best matches your inquiry. We route each message to the appropriate member of our editorial team.

We respond within three to five business days.

Direct contact

Reach us by mail, phone, or email.

Mailing Address

American Museum Hub
1000 Fifth Avenue
New York, NY 10028

Working Hours

Monday – Sunday
10:00 – 17:30 ET

Corrections & accessibility

Help us keep the directory reliable.

Report an Error

Information corrections.

Despite our best efforts, museum hours and exhibit availability can change without notice. If you find a link that no longer works or information that is out of date, please report it to our technical team. We prioritize corrections to ensure that our visitors have the most reliable information for their upcoming trips.

When reporting, include the museum name and the page URL where you found the error so we can locate and verify the issue quickly.

Report an Error

Technical Support

Site access & display.

If you are experiencing issues with how our directory displays on your device or have questions about our data policies, our technical support team is available to help. We aim to make American Museum Hub accessible on all platforms, from mobile phones to desktop computers.

Please include details about your browser and device when reporting a bug so we can reproduce the issue on our end.

Report a Bug
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Response Expectations

A small, dedicated team — and a clear timeline.

Our editorial team is small but dedicated, and we typically respond to inquiries within three to five business days. We prioritize urgent corrections and professional inquiries from museum staff.

3–5 days Standard response window for most inquiries, including visitor feedback and partnership requests.
Priority Urgent corrections to museum hours, closed exhibits, or broken links are addressed as soon as we verify them.
Patience We thank you for your patience as we work to provide the most detailed and accurate responses to your questions.

Continue exploring

Browse museum collections

Explore our editorial guides to permanent collections, signature exhibits, and architectural highlights across United States museums.

View Collections

Plan your visit

Practical advice on ticketing, timing, etiquette, and regional travel for museum-goers heading to institutions across the country.

Open Visitor Guide

Read our mission

Learn how American Museum Hub selects, researches, and maintains the cultural directory that travelers and researchers rely on.

About Our Mission